Contact
Reach the operations desk
Email reaches the operations desk in Marrakech directly. Trade enquiries go to the B2B address so they enter the quote workflow rather than a general inbox.
- Office
- Bureau 3, Residence Al Manar
Gueliz
Marrakech 40000
Morocco - Working languages
- English · French · Arabic · Italian · Spanish
German is not among them. We would rather tell you that here than at the airport.
What to put in the first email
Six lines are enough to get a useful answer back. Nothing below is mandatory, but each one you include removes a round trip.
- —Your company and the country you sell from
- —Travel dates, or the word flexible
- —Destinations, or the outline itinerary if you have one
- —Number of travellers, and whether it is a group or FIT
- —Programme type: leisure, group, incentive, event, educational
- —What the programme has to achieve, in your own words
Attaching an existing itinerary, even a rough one, is usually faster than describing it. If you would rather work through a form, the quote request asks the same questions in order.
What we will not tell you here
No telephone number is published because ours has not been confirmed internally. It will appear here, and nowhere before here, once it has.
No response-time promise is published because we have not yet measured our own. The measurement is running; the number will follow.
Before you write
- How do I send PM Travel a requirement?
- Email the trade address, or use the request form once it is live. Either route enters the same workflow and is logged the same way, so nothing is lost by writing a plain email.
- What information do you need to quote?
- Company, dates, destinations, traveller numbers and what the programme has to achieve are enough to start. Rooming detail, hotel category, guide language, meals and budget help, but waiting until you have all of them costs you more time than sending the outline now.
- Do you have a telephone number?
- Not a published one yet. Two different numbers were supplied to us internally and one of them has the wrong number of digits for a Moroccan mobile, so we are not putting either on the website until it is confirmed. Publishing a number that does not connect would be worse than publishing none.
- How quickly will you respond?
- We are not going to quote you a figure we have not measured. Response times are being recorded from the first request onwards, and once there is enough real data we will publish the median with the period it covers. Until then, treat any operator's stated response time, including one we might have invented, as marketing.
Or send the requirement straight through