Our workflow, and how we verify

Questions about the method

How do you verify an operational claim?

Every claim we hold records the claim itself, the source, the source type, the URL where there is one, the date retrieved, the date verified, who verified it, and a confidence level. That record is what lets us tell you how much weight a number deserves, which is more useful than a number presented with no provenance at all.

Why is a supplier's website not enough?

Because supplier figures are usually the most generous reading of a space, repeated until they became a fact. If a camp's website says fifty-two tents, we record that as medium confidence and it stays there until someone from PM Travel has been there and counted. That is not an accusation of dishonesty — it is that nobody measured.

What happens when evidence goes out of date?

Old evidence is never overwritten. New evidence is appended and supersedes it, and the previous record stays as the account of what was true then. Anything whose most recent verification is more than twelve months old is flagged for re-checking, because a road, a venue or an access arrangement can change without announcing it.

How quickly do you respond to a quote request?

We do not publish a figure, because we have not measured our own yet. Every request is timestamped and every status change is recorded, so the measurement is running from the first enquiry onwards. When there is enough real data we will publish the median and the period it covers. Treat any operator's stated response time — including one we could easily have invented — as marketing until it comes with a method.